How to buy from Michael Gems online :

Easy and convenient shopping method, just few simple steps:

1.     View the Categories from Menus, choosing your favorite products. 
   
2.     Click in the product and view the described information such as types of stones, sizes…etc
3.     Choose the products that you like to purchase and click on “Add to Cart”.
4.     Check out when finish purchasing; enter the required information for Shipping and Payment.
5.     Confirm your order and a confirmation letter will be sent via email.
6. The parcel will be dispatched on the next business day and you will receive notification of tracking number.

Click here to check the estimated arrival times for global countries

Order Status:

To view the current order status, please login account and select "My Orders" and click on the relevant order number to view order details.

Shipping To Domestic & International:

We offer standard and express delivery services for Domestic and international destinations.

Please see Shipping & Delivery Terms.

Payment Method:

•      PayPal - Easy, Fast and Safe online payment system.
•      Bank Transfer - Bank Deposit, Direct Banking are simply way to complete your purchase without cards.
•      Credit Cards - VISA, MASTERCARD and AMERICAN EXPRESS.

Security:

Michael Gems keeps your payment information secure. Michael Gems never receive your credit card information.

Privacy Policy:

Michael Gems will only use your shipping and billing address, and contact information

• To communicate with you about your order
• To fulfill your order

Taxes:

All international purchases are exempt from Hong Kong taxes.
Taxes and duties maybe applied by customs in the country where the order is delivered.
Customs duties and foreign taxes which may be imposed will rest with the customer.